FAQ 1: What ingredients are used in your products?

Q: Are your beauty products natural or organic?

A: We prioritize your health and the environment by offering a range of products that are natural, organic, and free from harmful chemicals. Each product page lists detailed ingredients, and our filters help you find items that meet your personal standards, such as vegan, gluten-free, or organic.

FAQ 2: About Product Safety and Testing

Q: Are your products tested on animals?

A: We are committed to cruelty-free beauty. None of our products are tested on animals, and we only partner with suppliers who uphold the same standards of ethical testing practices.

FAQ 3: Shipping Policies

Q: How long does shipping take, and what does it cost?

A: Shipping times vary based on your location. Typically, orders are processed within 1-2 business days and delivered within 3-5 business days. We offer free shipping on orders over $50. For orders under $50, a standard shipping fee applies. Expedited shipping options are also available at checkout.

FAQ 4: Returns and Exchanges

Q: What is your return policy?

A: Your satisfaction is important to us. We accept returns and exchanges within 30 days of purchase, provided the products are unused and in their original packaging. Please visit our Returns & Exchanges page for detailed instructions on how to return your products.

FAQ 5: Tracking Orders

Q: How can I track my order?

A: Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track your order on our website or directly on the carrier’s website. If you have any issues with tracking your order, please contact our customer service for assistance.